What & Why

We collect and use the following information to provide, improve and protect our Services:

Account. We collect, and associate with your account, information like your email address and account activity.

Services. Our Services are designed to make it simple for you to store Your Stuff, find Your Stuff, and collaborate with others. To make that possible, we store, process, and transmit Your Stuff—like files, messages, comments, and photos—as well as information related to it. This related information can be things like your profile information or settings that makes it easier to collaborate and share Your Stuff with others. Our Services provide you with different options for sorting and sharing Your Stuff.

Usage. We collect information related to how you use the Services, including actions you take in your account (like sharing, editing, viewing, and moving boxes).

We also collect information from and about the devices you use to access the Services. This includes things like IP addresses and the type of browser and device you use.

With whom

We may share information as discussed below, but we won't sell it to advertisers or other third parties.

Others working for Boxes. Boxes uses certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we'll remain responsible for their handling of your information per our instructions.

Law & Order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Boxes or our users; or (d) protect Boxes' property rights.

How

Security. We have implemented security provision to keep your information secure, and we continually test for vulnerabilities.

Retention. We'll retain information you store on our Services for as long as we need it to provide you the Services. If you delete your account, we'll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. You can access your personal information by logging into your Boxes account.

Where

Around the world. To provide you with the Services, we may store, process and transmit information in the United States and locations around the world - including those outside your country. Information may also be stored locally on the devices you use to access the Services.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield. When transferring data from the European Union, the European Economic Area, and Switzerland, Boxes relies upon a variety of legal mechanisms, including contracts with our users. Boxes complies with the EU-U.S. and Swiss–U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the European Economic Area, and Switzerland to the United States. You can also learn more about Privacy Shield at https://www.privacyshield.gov.

Boxes is subject to oversight by the U.S. Federal Trade Commission. JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance — free of charge to you. We ask that you first submit any such complaints directly to us via privacy-shield@boxesapp.net. If you aren't satisfied with our response, please contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield. In the event your concern still isn't addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.

Changes

If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

Contact

Have questions or concerns about Boxes, our Services and privacy? Contact us at privacy@boxesapp.net.